fg55 (Website: fg55.ws) takes your privacy very seriously. This Privacy Policy Explains what information fg55 collects from you, how it is used and stored, and what rights you have.
By using fg55's website, mobile application, or any of our services, you Privacy Policyyou are giving your consent. If you do not agree with this policy, we kindly ask that you refrain from using our services.
This policy applies to all fg55 users — whether you are a registered member or simply a visitor. We follow Bangladesh's applicable data protection regulations and international best practices.
This privacy policy applies only to fg55's own services. Third-party links and payment gateways operate under their own separate policies.
Fg55 collects certain necessary information to provide you with our services. We always strive to Minimal Data to collect — only what is genuinely necessary, nothing more.
Information collected directly from you
- At Registration: Name, email address, mobile number, date of birth, and password
- During KYC verification: Copy of National ID (NID), passport, or driving license
- At Payment: Mobile banking number (bKash, Nagad, Rocket) — no card numbers or bank account details are stored
- Support Hours: Your messages, complaints, or feedback
Automatically collected information
- IP address & approximate location
- Browser type, operating system & device information
- Time spent on the site and pages visited
- Game history and betting activity
- Login timestamps and account activity logs
| Data Type |
How We Collect Data |
Mandatory? |
| Name & email |
Registration Form |
Yes |
| Mobile Number |
Registration Form |
Yes |
| National ID Card |
KYC Upload |
For withdrawals |
| IP address |
Automatic |
For Security |
| Game history |
Automatic |
Yes |
Fg55 uses your data only for specific and legitimate purposes. Below we clearly outline how your Privacy What your data is used for:
- Account Management: For registration, login, and profile updates
- Payment Processing: To verify deposits and withdrawals
- Identity Verification (KYC): To prevent fraud and money laundering
- Customer Support: To resolve your complaints or queries
- Ensuring Security: Detecting and preventing suspicious activity
- Responsible Gaming: Monitoring and supporting responsible gaming practices
- Service Improvement: Analytics to improve your experience
- Legal Obligations: To meet the requirements of applicable laws and regulatory bodies
- Promotional Communications: To send you bonus and promotional offers only with your consent
fg55 never shares your data with third parties for advertising purposes. All our analytics are strictly internal.
Fg55 does not retain your data longer than necessary. Retention periods are determined based on service requirements and legal obligations:
- Account Information: For the duration your account is active, and up to 5 years after closure
- Transaction Records: up to 7 years under financial regulatory requirements
- KYC Documents: 5 years after account closure
- Gaming Logs: for dispute resolution of up to 3 years
- Support conversations: 2 Years
- Marketing preferences: Until you change it
After the designated retention period, data is securely deleted or anonymized. No information is kept beyond what is necessary.
Certain transaction data must be retained for a specified period by law due to financial regulations. We do not retain anything beyond that.
Fg55 Yours Privacy committed to protection. We never sell your information. However, certain data may be shared with the following parties on a limited basis to deliver our services:
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Payment Providers (bKash, Nagad, Rocket): Only the data necessary for processing transactions
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Game Software Providers: Minimal session data required to run games (no name or personal details are shared)
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Identity Verification Service: Third-party verification providers for the KYC process
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Law Enforcement Agencies: In cases of court orders or legal obligations
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Cybersecurity Firm: Fraud and hacking prevention (anonymized data)
Every third party is bound by a strict confidentiality agreement with us. They may not use your data in any way outside the terms of that agreement.
fg55 never sells or transfers your data to advertisers, data brokers, or marketing companies.
Fg55 uses cookies and similar technologies on its website to help enhance your browsing experience.
Types of Cookies We Use
-
Essential Cookies: To maintain login sessions and ensure security. The site cannot function properly without these.
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Functional Cookies: To remember your preferred language, game settings, and other preferences.
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Analytics Cookies: To understand which parts of the site are most used (data is anonymized).
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Security Cookies: To detect suspicious login attempts or fraudulent activity.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features. Most modern browsers offer straightforward cookie management options.
fg55 does not use any third-party advertising tracking cookies. All our analytics are confined to our own servers.
As an fg55 user, you have full control over your data. You may exercise the following rights at any time:
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Right to access your data: You may request to know what information we hold about you.
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Right to Rectification: If any of your information is incorrect, you may request a correction.
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Right to Erasure: Under certain conditions, you may request that all your data be deleted.
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Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
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Right to Data Portability: You may request a copy of your data in a commonly used format.
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Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
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Right to Complain: If you believe there has been a data protection breach, you have the right to lodge a complaint with the relevant authority.
To exercise these rights support@fg55.ws, send us an email. We typically respond within 30 business days.
Fg55 follows the highest industry standards to protect your data. Our technical and organizational security measures include:
- SSL/TLS Encryption: All data transmissions take place over encrypted channels
- Data Encryption: Sensitive data stored on our servers is encrypted
- Two-Factor Authentication (2FA): An additional security layer for your account
- Firewall & DDoS Protection: To defend against cyber attacks
- Regular Security Audits: By third-party security experts
- Restricted access policy: Only authorized personnel can access your data
- Suspicious activity monitoring: 24/7 automated alert system
In the event of a data breach, affected users will be notified within 72 hours and prompt remedial action will be taken.
Use a strong password for your account and never share it with anyone.
Fg55 Fully 18 years of age or older For adult users only. We do not knowingly collect any information from individuals under the age of 18.
Age is verified at registration, and further verification via KYC is carried out in any suspicious cases. If data from a minor is ever collected, it will be deleted immediately and the account will be closed.
If you suspect a child or minor is using fg55, please support@fg55.wsto let us know.
Fg55 reserves the right to update this Privacy Policy may update. In the event of changes:
- The "Last Updated" date at the top of the page will be revised accordingly
- For significant changes, advance notice will be sent to your registered email
- Continued use of our services after any changes constitutes acceptance of the updated policy
- For significant changes, a special notification will be posted on the site
Review this page regularly to stay up to date with our latest policy. Contact us if you need a copy of a previous version.
We will endeavor to give you at least 15 days' notice before any significant changes to this policy.
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@fg55.ws
- Website: fg55.ws
- Response time: Typically 2–5 business days
Your privacy genuinely matters to us. Feel free to reach out with any concerns — we're always here to help.
Our customer support team is available 24/7, every day of the week.